Courses
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How To Report Suspicious Transactions
Welcome to the final module in our four-part series. Learn how to identify suspicious transactions, report effectively, and uphold internal controls to prevent financial threats from Moniepoint.
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How To Identify Fake Money
Welcome to your guide to recognizing real currency. Learn how to spot fake currency and collaborate with others to stay safe from counterfeit threats. Equip yourself with the knowledge needed to protect you and your business owners finances.
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How To Cash Out From The Referral Program - Offline Distribution Team
This course provides the knowledge needed to maximize the benefits of the referral program. It equips you with the tools and answers to help Business Owners and BRM'S navigate these processes effortlessly.
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How To Resolve Erroneous Customer Transactions
This course provides the steps and procedures of addressing and resolving errors that occur during financial transactions due to mistakes or actions made by the sender (customer-induced errors).
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Mastering KYC Upgrades For Business Owners
This course reveals the procedures for upgrading the KYC level of business owners, providing a thorough understanding of the steps required for successful upgrading.
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Escalating BOs Complaints via Zendesk
In this course you will learn about Zendesk and how you can using it to escalate all your BRM and BO complaints.