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What you will learn:

    1. Welcome 👋🏾

    2. Before you begin...

    1. Getting Started

    2. Navigating the FAQs

    3. Learning Check: What is Zendesk?

    1. Initiating a Live Chat on Zendesk

    2. Webform (Submitting a Request)

    3. Learning Check: Escalating Complaints and Issues

    1. Final Words

    2. Before you go..

About this course

  • 10 lessons