Understanding the Process of Assigning Terminals from Regional Managers to State Coordinators
Dive into the new terminal assignment process at Moniepoint as we explore lessons that include creating assignment requests, receiving terminals, addressing erroneous assignments, and resolving issues. Let's make every assignment a seamless process!
How To Cash Out From The Referral Program - Offline Distribution Team
This course provides the knowledge needed to maximize the benefits of the referral program. It equips you with the tools and answers to help Business Owners and BRM'S navigate these processes effortlessly.
Stress Management & Building Resilience In The Workplace
This course is designed to equip you with a toolkit of essential strategies and techniques to effectively manage stress, develop resilience, and excel in your role as a Business Relationship Manager.
How to Handle Difficult Customer Interactions
Welcome to the "Handling Difficult Customer (Business Owners) Interactions" course. This course equips BRMs with the skills and strategies needed to effectively resolve issues and retain valuable business relationships.
The Process of Assigning Terminals Efficiently
This course provides insight into how to manage terminal assignments effectively to reduce errors and improve overall efficiency.
How To Resolve Erroneous Customer Transactions
This course provides the steps and procedures of addressing and resolving errors that occur during financial transactions due to mistakes or actions made by the sender (customer-induced errors).