Courses
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Resolving Customers Issues Professionally
In this course, you will learn essential techniques for handling customer concerns and challenges. Discover when to escalate issues to ensure smooth resolutions and maintain customer satisfaction.
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Time Management Strategies For BRMs
In this course, you will learn how to manage your time effectively as a BRM. Mastering this skill allows you to prioritize tasks, handle BO inquiries swiftly and improve overall productivity.
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How To Analyse BRM Daily Reports
This course will guide you through the essentials of analyzing your BRM daily reports. You'll learn how to monitor terminal performance, track transaction activity, and meet key performance targets.
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Updated Moniepoint POS Features
This course will guide you through the latest updates to Moniepoint's POS system, covering new features, terminal enhancements, and improved processes.
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How To Earn From Moniepoint Loans
This course will equip you with the knowledge and skills to effectively guide business owners in understanding and utilizing Moniepoint's loan product. Learn how to boost your earnings and commissions as a BRM through Moniepoint Loans!
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Protecting Accounts With Moniepoint Two Factor Authentication
In this course, you’ll learn everything you need to know about Moniepoint’s Two-Factor Authentication (2FA). You will be equipped to guide your BO's through the 2FA setup and ensure they understand the importance of this added security measure.