Resolving Customers Issues Professionally
In this course, you will learn essential techniques for handling customer concerns and challenges. Discover when to escalate issues to ensure smooth resolutions and maintain customer satisfaction.
Grow your career, start learning today
What you'll learn:
-
-
Welcome
-
What Makes Customers Frustrated
-
Why Difficult Conversations Matter
-
-
-
How To Manage Customer Frustrations Professionally
-
When Should You Escalate Issues?
-
-
-
Learning Check - Resolving Customers Issues Professionally
-
About this course
- Free
- 6 lessons
- 0 hours of video content