Courses
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The Difference Between a Business Pin, Terminal Pin and User Pin
In this course, you will learn the difference between a terminal pin, business pin and user pin and their respective purpose.
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How to calculate your Terminal Activity [TA]
In this short video you will learn the easy steps for calculating your TA which is your terminal activity.
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Terminal Retrieval: The process of terminal retrieval on Zendesk.
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Enabling POS Activation for BOs from BRM’s Dashboards:
The course teaches you how to enable POS right from your BRM dashboard and assign terminals to BOs.
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Managing Inactive Terminals
In this course, you will learn the process of managing your inventory of terminals by properly writing them off and decommissioning both inactive and unassigned terminals to improve your performance.
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POS Operations
In this course you will learn; How to accept POS terminal requests from self-onboarded BOs, and How to waive the POS activation fee for merchants.