Courses
-
Understanding The Staff Users Feature
Learn the ins and outs of managing staff users effortlessly. This course covers everything from inviting and onboarding users without BVNs to understanding different staff roles like cashiers, accountants, and admins.
-
Understanding AML Basics
Get started with AML Basics, the first module in our four-part series. Learn essential concepts in AML, CFT and CPF including the impact on microfinance institutions, compliance benefits, and consequences of non-compliance.
-
Disciplinary Policy
This course will provide you with the necessary knowledge to understand, adhere to, and effectively implement the Moniepoint Inc. Disciplinary Policy.
-
Fraud Policy
This course will provide you with the necessary knowledge to understand, adhere to, and effectively implement the Moniepoint Inc. Fraud Policy.
-
How To Initiate Bulk Transfers
From initiating transfers to resolving errors and monitoring progress, you'll gain a deep understanding of how to support business owners with revery aspect of bulk transfers.
-
How To Close A Moniepoint Account
This short course will guide you through the steps to successfully close an account within our system. Learn the necessary procedures for account closure, ensuring a smooth process for customers and back-office administrators.