Courses
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How to Request a Refund for a Failed Card Transaction
This course is designed to guide you through the steps and procedures involved in initiating a refund request, ensuring a smooth and easy resolution for your transaction-related issues.
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The MPOS Assigning Process
Explore the MPOS assigning process in this course, where we gain knowledge on how to assign the MPOS to Business Owners, State Coordinators and Business Relationship Managers.
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12 Things You Need To Know About The Moniepoint MPOS
This course aims to answer frequently asked questions about Mobile point-of-sale devices in relation to their features, different target markets, activation costs, transaction charges, and performance expectations.
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Common Terminal Errors: Their Meanings and Solutions
This course shines a spotlight on terminal challenges, offering guidance and actionable steps to effectively address common issues frequently encountered with Moniepoint Point of Sale terminals
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Mastering KYC Upgrades For Business Owners
This course reveals the procedures for upgrading the KYC level of business owners, providing a thorough understanding of the steps required for successful upgrading.
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Business Communication Etiquettes for Business Relationship Managers
In this course, you will learn the basic skills of composing professional emails, messaging on WhatsApp, and proper phone call interactions.