Courses
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What to do before you PND a BO's account
Using a case study in this course, you''ll learn the essential steps before placing a Post No Debit (PND) restriction on a Moniepoint Business Owner's account.
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Terminal Retrieval: The process of terminal retrieval on Zendesk.
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Who Stole My BOs' Money?
This short yet exciting course will shape your understanding of PNDs and Liens and how it affects your BOs account.
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The Moniepoint Core Values
In this course you will learn about the core values of Moniepoint
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Escalating BOs Complaints via Zendesk
In this course you will learn about Zendesk and how you can use it to escalate all your BRM and BO complaints.
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The Dress Code Catalogue for Moniepoint BRMs
In this course you will learn the various styles of dressing for official, field and marketing engagements as a Moniepoint Business Relationship Manager.